In order to create an Eximchain account, you must have whitelisted your email address by passing our Token Verification process first. Learn more about Token Verification here.
When you launch the Eximchain App for the first time you will be prompted to read and accept terms and conditions, please do so to continue.
Next, select the Sign Up button and follow the in-app prompts. Enter your email address, this must be the same email address used in the Token Verification process. Check your email to confirm address, in the email we send you will be redirected to a specified link for the remainder of account signup process that you can complete on a mobile or desktop browser.
Enter a password that conforms to policy guidelines and confirm that password. Choose a Forgot Password question and answer. Choose a picture as a Security Image, then click Create My Account. Next, you will need to setup Multifactor Authentication (or MFA/2FA) with Google Authenticator App and SMS Authentication. Configure Google Authenticator by selecting your device type, and then follow the setup instructions. If you can't scan the QR code, click the "Can't Scan" link under the QR code. Follow the instructions there to setup Google Authenticator manually. Once Google Authenticator is setup, copy the 6 digit code generated from the app and enter it into the Okta screen to verify the 2FA has been completed. To complete sign up you will also have to set up multi-factor authentication using SMS. Select your country and enter your phone number then click "Send Code". Enter the code sent through SMS to your phone to verify that this second form of MFA has been completed. All finished.
You are all signed up!
Sign Up Steps
- Enter your email address
- An email will be sent to that address.
- Confirm your email by putting the code we provided.
- You will be redirected to continue the sign up process.
- Create and enter your account password following our password policy.
- Confirm your password.
- Enter a Forgot Password question and answer.
- Choose a Security Image.
- Setup up Multifactor Authentication.
Set up your Google Authenticator manually.
- Copy the six digit generated code from Google Authenticator and enter it to confirm setup.
- Setup an additional MFA with SMS by inputting a phone number to be sent a code.
- After receiving the code via SMS, enter the code to confirm setup.
You have signed up for an Eximchain Account! Please return to the Eximchain mobile app to sign in to your new account.
Sign In Steps
Now that you have signed up, go ahead and sign in on the Eximchain mobile app using your newly setup credentials. Enter your email, password and 6 digit authenticator code.
- Enter account email
- Enter account password
- Enter MFA code from Google Authenticator
You have signed in to your Eximchain Account!